THE DIVINE FOODSTHE DIVINE FOODSFair, simple, and customer-friendly returns.
We stand by quality — tell us if something’s wrong.
Returns are accepted for damaged, defective, or incorrect items delivered. Please report issues within the return window with photos and order details.
Timelines to keep things smooth.
You must raise a return request within 7 days of delivery. Requests beyond this period may not be eligible.
Sealed packs and original packaging.
Returned items must be in original condition with packaging intact. Opened or partially consumed packs may not be eligible unless the issue is due to damage or defect.
Step-by-step for quick resolution.
Contact us at support@thedivinefoods.in with your order number, photos, and a brief description. Once approved, we’ll coordinate pickup or provide instructions for return.
How we issue refunds.
Refunds are processed to the original payment method within 7–10 business days after the returned item is received and inspected. In some cases, we may offer a replacement or store credit.
When returns aren’t possible.
Items bought on final clearance, or products that have been tampered with after delivery, may not be eligible for return except as required by law.